Terms and conditions

Terms and Conditions

1. Introduction
These Terms and Conditions govern your use of our website and the purchase of any products or services from The Turner’s Workshop. By accessing our website, you agree to these terms in full.
2. Business Information
  • Business Name: The Turner’s Workshop
  • Registered Office: Unit 13 branston House, West Avenue, Wigston, Leicestershire, LE18 2FB
  • Contact Email: richard@turnersworkshop.co.uk
3. Orders and Payment
All orders placed through this website are subject to acceptance. We reserve the right to refuse any order. Prices are inclusive of VAT (where applicable) at the current UK rate. Payment must be made in full at the time of ordering via our secure payment gateway.
4. Delivery and Returns
  • Delivery: We aim to dispatch goods within 1-2 working days. Delivery dates are estimates only.
  • Right to Cancel: In accordance with the UK Consumer Contracts Regulations, you have the right to cancel your order within 14 days of receiving your goods for a full refund.
  • Returns: To initiate a return, please contact us at richard@turnersworkshop.co.uk. Customers are responsible for return shipping costs unless the item is faulty.
5. Intellectual Property
All content on this website, including text, logos, and images, is the property of The Turner’s Workshop and is protected by UK and international copyright laws. You may not reproduce any part of this site without our written consent.
6. Limitation of Liability
To the maximum extent permitted by law, The Turner’s Workshop shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website. Our total liability is limited to the amount paid for the product or service purchased.
7. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the courts of that region.
8. Changes to Terms

We reserve the right to update these terms at any time. The version posted on this website at the time of your order will apply to that transaction.

Last Updated: January 2026
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